J J Rebuilt Appliances at 5607 East U.S. Highway 64 Alternate, Murphy, North Carolina.

Was not very friendly or accommodating when we first called. Paid over $300 for the part plus about $50 for the initial service call to diagnose the problem with the washing machine. Took about a week and a half to get the part then when they came to install the part the repair man apparently didn't know what he was doing because now the washing machine does not even have power. The repair man took the new part with him and said he would have to call us to schedule a time to come back and try again with his brother (whom he claims knows "more about these things"). I called several times before I could get in touch with someone to come back out and repair the washing machine. I am told they will come tomorrow morning to attempt to fix the washing machine again. I have a back up repair company on hold in case they cannot fix it again. I recommend taking time to read the feedbacks on Google and draw your own conclusion if you use them. The last time I called them to fix a washing machine at work I ended up having to buy a new washing machine. Let's hope that is not how this scenario plays out again.